Returns & Exchanges
At Eva, we want you to love your home as much as we do, which is why we offer a 30-day return window for all furniture and decor items. If a piece doesn't perfectly fit your space, we are here to help with a seamless return or exchange process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging to ensure they remain protected during transit and are eligible for a full refund.
Attach the Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return box.
Drop Off and Refund
Leave your package at any authorized carrier location; once our warehouse inspects the item, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing